Delete your account

You can request deletion of your Tandem account and the personal content in it at any time.

In-app self-service deletion isn't available yet — requests are currently handled by our team by email. We're working on adding this directly to the app.

How to request deletion

Email us from the address on your Tandem account (or include it in your message) and ask us to delete your account:

Request account deletion

Or email hello@tandemapp.love directly. We verify the request matches your account email before deleting anything, and we'll confirm once it's done — usually within a few business days, and no later than 30 days.

What gets deleted

Your account, login credentials, and profile information
Your personal content — your weekly reset answers and vault entries (notes, photos, appreciations)

Shared tasks and projects belong to your couple's shared space, not to your account alone, so they remain visible to your partner after your account is deleted — the same way they'd remain if your partner deleted theirs. Your partner's own content is never deleted as a result of deleting your account.

Your subscription

Deleting your Tandem account does not cancel an active App Store/Google Play subscription — those are separate systems. Cancel your subscription directly from your device first if you don't want to be charged again; see our account page for direct links to each store's subscription settings.

Questions

See our Privacy Policy for more on how we handle your data, or email hello@tandemapp.love.